于文轩;

• 1:厦门大学公共事务学院、公共政策研究院

摘要(Abstract)：

本文聚焦危机事件下公共组织组织学习,通过整合组织学习理论、危机管理理论和公共管理的相关理论,发展出一个解释公共组织组织学习和策略选择的分析框架。通过采用过程追踪的研究方法,本文以这个模型为分析框架,追踪新加坡政府从2003年SARS、2009年猪流感,到2020年新冠病毒抗疫策略变化的过程,发现诊断性证据,研究和识别哪些因素影响新加坡政府危机组织学习过程和应对策略。新加坡的组织学习经验,对于中国在风险社会中,增强自身组织学习能力,提升治理体系和治理能力现代化有一定的借鉴意义。

关键词(KeyWords)： 危机管理;组织学习;危机应对;新加坡公共管理;新冠肺炎

Abstract:

Keywords:

基金项目(Foundation): 厦门大学南强青拔人才计划;; 福建省社科基地重点课题“公共服务需求、公共服务提供有效性和公共服务满意度研究”（批准号：FJ2019JDZ003）

作者(Authors): 于文轩;

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